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PMC: 25-031F Framework Agreement for the Provision of Contact Centre Service

Title:
25-031F Framework Agreement for the Provision of Contact Centre Service
Name of Contracting Authority:
Uisce Éireann
PMC CA unique ID:
Status:
Concluded
Description:
UÉ is conducting a market sounding exercise to understand the structure of the market and specialist competencies/capabilities available in the provision of Contact Centre Services.
Procurement Type:
Services
CPV Codes:
79512000-Call centre
79342300-Customer services
79342320-Customer-care services
79510000-Telephone-answering services
79511000-Telephone operator services
72253000-Helpdesk and support services
72253100-Helpdesk services
71356300-Technical support services
79416000-Public relations services
75112000-Administrative services for business operations
75100000-Administration services
NUTS codes:
IE0
Estimated value (EUR):
Time - limit for receipt of proposals:
26/11/2025 12:00
Upload of documents within the clarifications:
Yes
Multiple proposals will be accepted:
No
Allow suppliers to make an online Expression Of Interest:
Yes