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PMC: Market Sounding Exercise for the provision of an external Contact Centre to support the next Census of Population in 2027.

Title:
Market Sounding Exercise for the provision of an external Contact Centre to support the next Census of Population in 2027.
Name of Contracting Authority:
Central Statistics Office
PMC CA unique ID:
Status:
Concluded
Description:
The Central Statistics Office (CSO) is considering going to tender for the provision of an external contact centre to support the next Census of Population in 2027. The purpose of this market soundings exercise is to identify suitable products, suppliers, consortia, resellers etc. who would be interested in such a tender process. The objective is to get a clear understanding of the latest solutions, services, products and features in this market that will meet the business requirements of the CSO. This is not a call for competition.
Procurement Type:
Services
CPV Codes:
72253000-Helpdesk and support services
72253100-Helpdesk services
79512000-Call centre
32551200-Telephone exchanges
79511000-Telephone operator services
79510000-Telephone-answering services
72310000-Data-processing services
NUTS codes:
IE
Estimated value (EUR):
Time - limit for receipt of proposals:
05/11/2025 17:00
Upload of documents within the clarifications:
Yes
Multiple proposals will be accepted:
No
Allow suppliers to make an online Expression Of Interest:
Yes