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DPS: HSE 24670 Dynamic Purchasing System Qualification; Salesforce Licences, Implementation Services, Development and Support For National Immunisation Information System.

Name of Contracting Authority:
Health Service Executive (HSE)
Title:
HSE 24670 Dynamic Purchasing System Qualification; Salesforce Licences, Implementation Services, Development and Support For National Immunisation Information System.
DPS CA Unique ID:
HSE 24670
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The HSE is issuing this Request to Participate (“RTP”) in a Dynamic Purchasing System (hereafter ‘the DPS’) for the provision of Salesforce Licences, Implementation Services, Development and Support. The HSE is the Contracting Authority for this public procurement competition on its own behalf and on behalf of all organisations funded by the HSE. In December 2020, based on the ongoing Covid-19 pandemic and escalation in case numbers, the National Immunisation Advisory Committee (NIAC) developed recommendations for the initiation of an urgent rollout of Covid-19 vaccinations. HSE Technology and Transformation facilitated this rollout through the implementation of the Covax Immunisation Information System based on the Salesforce platform. Covax, based on the Salesforce Health Cloud platform, is currently used to record Covid, Influenza (Flu), and Pneumococcal vaccinations. Covax also includes Salesforce Service Cloud (used by multiple HSE support teams), Salesforce Marketing Cloud (leveraging SMS and email channels), MuleSoft (enabling integration with other HSE systems, GPs, and pharmacies) and Tableau analytics. It is the intention of the HSE to expand Covax to become the National Immunisation Information System (NIIS) and bring future development activities into a more normalised design, implementation, and support cycle. The HSE are seeking suitably qualified suppliers for the provision of Salesforce SaaS licences along with comprehensive licencing support services for the following Salesforce products: Salesforce Health Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, MuleSoft, Tableau CRM. For full details please see the RTP documentation with the CfT notice published on the eTenders website, www.eTenders.gov
Procurement Type:
Services
Directive:
2014/24/EU (Classic)
CPC Category:
Computer and related services
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72200000-Software programming and consultancy services
72261000-Software support services
72263000-Software implementation services
72267000-Software maintenance and repair services
72268000-Software supply services
72500000-Computer-related services
48000000-Software package and information systems
48218000-License management software package
48219300-Administration software package
48611000-Database software package
48600000-Database and operating software package
48612000-Database-management system
48613000-Electronic data management (EDM)
48700000-Software package utilities
48800000-Information systems and servers
48814000-Medical information systems
48814200-Patient-administration system
48814400-Clinical information system
48900000-Miscellaneous software package and computer systems
NUTS codes:
IE
Estimated value (EUR):
100,000,000
Cumulative value of contracts:
40,000,000
Awarded (CAN) value:
100,000,000
Above or Below threshold:
Above
Contract awarded in Lots:
Yes
Number Of Lots:
3
Lot Name(1)
LOT A - Salesforce Licences
Lot Name(2)
LOT B - Salesforce Implementation Services, Development and Support
Lot Name(3)
LOT C - Salesforce Licences, Salesforce Implementation Services, Development and Support
Tenders For Lots:
All Lots
EU funding:
No
Language of publication:
EN
DPS Expiry Date and Time:
Tue Aug 06 13:00:00 IST 2030