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CfT: HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System

Tender submission deadline in (days/hours):
35/4
Name of Contracting Authority:
Health Service Executive (HSE)
Publish on behalf of:
HSE
Participating bodies:
HSE
Title:
HSE 29425 Support Maintenance and Development Services For the existing HSE Track and Trace Software System
CfT CA Unique ID:
HSE 29425
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Allow different Evaluation Mechanism in the MC/SC:
Description:
The HSE is issuing this Request to Participate for the provision of Support Maintenance and Development Services for the existing HSE FingerPrint Track and Trace Software System . The HSE is the Contracting Authority for this public procurement competition on its own behalf and on behalf of all organisations funded by the HSE. The HSE National Track and Trace solution is designed to capture all events and processes related to the decontamination and sterilisation of RIMD theatre tray sets, and endoscopes used in operating theatres, procedure rooms, and treatment areas. The solution is used in Central Sterile Services Departments , Endoscopy Reprocessing Units operating theatres, endoscopy procedure rooms and other outpatient settings. To ensure that every device can be recorded to the patient on whom it is used, the GS1 coding system has been adopted by the HSE, and this coding standard allows for consistency across HSE hospitals. The Track and Trace application is centrally hosted on prem in HSE datacentres and runs using Citrix thin client technology on designated PCs in the relevant operational areas. There is a Citrix presented instance of the application for each site. The back end database construct features a suite of Microsoft SQL servers, with each individual hospital site having its own distinct set of SQL databases corresponding to each site s specific Citrix published application instance hosted on one centrally managed Citrix VDA suite. The MSSQL Database servers are hosted in three x 3 node High Availability Windows Server Failover Cluster environments, with site instances of the application spread across these three clusters for load balancing.
Procurement Type:
Services
CPC Category:
Health and social services
Relates to a social or specific service contract as set out in Annex 14 of the Procurement Directive:
No
Directive:
2014/24/EU (Classic)
Procedure:
Restricted
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72222300-Information technology services
72224000-Project management consultancy services
72224100-System implementation planning services
72260000-Software-related services
72261000-Software support services
72262000-Software development services
72265000-Software configuration services
72266000-Software consultancy services
72267000-Software maintenance and repair services
72267100-Maintenance of information technology software
48180000-Medical software package
48814000-Medical information systems
48600000-Database and operating software package
48000000-Software package and information systems
Contact Point:
HSE Procurement
Contact Point - Phone Number:
+353(0)1 635 2000
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
17,000,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
17/11/2026 12:00
Deadline for dispatching invitations:
01/04/2027 00:00
End of clarification period:
23/10/2026 12:00
Tenders Opening Date:
17/11/2026 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
10 years
Validity of Tender in days or months:
12 months
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
13/10/2026 03:22
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:705880-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two
Contract Award Date:
26/02/2027 12:00
Date Accepted by Contractor:
15/03/2027 12:00