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CfT: 0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services

Tender submission deadline in (days/hours):
31/20
Name of Contracting Authority:
An Post_391
Title:
0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services
CfT CA Unique ID:
0055
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Allow different Evaluation Mechanism in the MC/SC:
Description:
An Post requires a suitably qualified Security Partner to deliver a managed Security Operations Centre (SOC) and Security Information and Event Management (SIEM) service across its technology estate. The successful Supplier will be responsible for providing a resilient, secure, and professionally managed cybersecurity capability that supports continuous security monitoring, threat detection, incident analysis, alert triage, incident response, escalation management, compliance assurance, service reporting, and ongoing service improvement. The Supplier will work collaboratively with An Post personnel and relevant third-party providers to ensure comprehensive monitoring coverage, effective management of security incidents, and alignment with An Post's security, resilience, governance, and regulatory requirements. The service will include the provision, operation, management, and continuous enhancement of security monitoring and incident management capabilities, including support for Microsoft Sentinel as An Post's current SIEM platform. The Supplier must also be capable of supporting alternative SIEM technologies should An Post's security architecture evolve during the contract term. In addition, the Supplier must be able to monitor and manage security event sources across both Microsoft and non-Microsoft technologies, including platforms that do not natively integrate with Microsoft Sentinel. The scope of the service is expected to include, but is not limited to, managed cybersecurity operations, threat detection and analysis, incident management and response, security platform support, threat intelligence, governance and reporting, and the provision of suitably qualified cybersecurity personnel to support service delivery.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/25/EU (Utilities)
Procedure:
Negotiated with prior call for competition
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72212730-Security software development services
72222300-Information technology services
72250000-System and support services
72253200-Systems support services
72260000-Software-related services
72261000-Software support services
72300000-Data services
72400000-Internet services
72420000-Internet development services
72500000-Computer-related services
72510000-Computer-related management services
72600000-Computer support and consultancy services
72610000-Computer support services
72700000-Computer network services
79710000-Security services
Contact Point:
Noelle Kenneally
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
29/09/2026 12:00
Deadline for dispatching invitations:
End of clarification period:
07/09/2026 12:00
Tenders Opening Date:
29/09/2026 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
8 years
Validity of Tender in days or months:
6 months
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
28/08/2026 03:02
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:593472-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two