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CfT: 9191 INTERNAL COMMUNICATIONS PLATFORM
- Workarea:
- ICT
- Tender submission deadline in (days/hours):
- 25/12
- Name of Contracting Authority:
- Iarnród Eireann-Irish Rail
- Title:
- 9191 INTERNAL COMMUNICATIONS PLATFORM
- CfT CA Unique ID:
- 9191
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Allow different Evaluation Mechanism in the MC/SC:
- Description:
- Iarnród Éireann (IÉ) seeks an established and proven high availability mobile-first internal communications platform, delivered as a fully managed SaaS service, to support a geographically dispersed workforce of approximately 5,200–8,000 employees. The solution must be cloud-hosted within the EEA/UK, integrate with Microsoft 365 and enterprise identity systems, support secure authentication, and comply with applicable Irish and EU legislative and regulatory requirements, including data protection, AI, privacy and information security obligations. Suppliers must demonstrate experience delivering, operating, and supporting similar employee communications platforms at comparable scale, including implementation, integration, training, ongoing support, and service management. The solution should support effective employee communications, engagement, audience targeting, and a consistent branded user experience across mobile and web channels. This procurement will establish a long-term contract for the provision, configuration, operation, maintenance, and support of the platform. Suppliers must provide a managed service offering including implementation, configuration, training, support, service management, and documented service levels.
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/25/EU (Utilities)
- Procedure:
- Negotiated with prior call for competition
- CfT Involves:
- A Public Contract
- CPV Codes:
-
72000000-IT services: consulting, software development, Internet and support
48000000-Software package and information systems
48100000-Industry specific software package
48300000-Document creation, drawing, imaging, scheduling and productivity software package
48500000-Communication and multimedia software package
48700000-Software package utilities
48900000-Miscellaneous software package and computer systems
48600000-Database and operating software package
48400000-Business transaction and personal business software package
- Contact Point:
- Leone Gorman
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE
- Estimated value (EUR):
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 14/09/2026 12:00
- Deadline for dispatching invitations:
- End of clarification period:
- 04/09/2026 12:00
- Tenders Opening Date:
- 14/09/2026 12:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 8 years
- Validity of Tender in days or months:
- 6 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 18/08/2026 03:12
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:570451-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two