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CfT: Self-Service Kiosk Terminals, Kiosk OS Integration, and Associated Software Licensing

Tender submission deadline in (days/hours):
22/12
Name of Contracting Authority:
The Royal Victoria Eye and Ear Hospital
Publish on behalf of:
Royal Victoria Eye and Ear
Royal Victoria Eye Ear Hospital
Title:
Self-Service Kiosk Terminals, Kiosk OS Integration, and Associated Software Licensing
CfT CA Unique ID:
RVEEH-004-26
Evaluation Mechanism:
Price/Cost Effectiveness
Allow different Evaluation Mechanism in the MC/SC:
Description:
RVEEH requires a patient self-service check-in kiosk solution for use in patient-facing areas of the Hospital. The requirement includes four (4) kiosk hardware, kiosk operating system configuration, check-in application/server functionality, kiosk client licensing, integration with RVEEH's patient administration application (iPMS), scheduling and/or patient management environment, implementation services, training, go-live support, ongoing software support and maintenance, and associated software licensing. The solution is intended to support patient check-in and related front-of-house workflow activities, reduce manual administrative burden, improve patient flow, and provide a secure, auditable and supportable platform suitable for use in a public healthcare environment. The solution must support integration with RVEEH systems using HL7 or equivalent agreed interface standards where required by RVEEH. The initial requirement may include multiple physical kiosks, software licences, server or hosted application components, integration services, testing, configuration, training, annual support and optional modules such as patient-call, waiting-room display or multimedia display capability. Respondents must price core and optional elements separately and must not assume any guaranteed transaction volume, expansion quantity, or future expenditure unless expressly stated by RVEEH.
Procurement Type:
Supplies
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
48400000-Business transaction and personal business software package
48332000-Scheduling software package
48180000-Medical software package
48000000-Software package and information systems
48219000-Miscellaneous networking software package
48219300-Administration software package
48422000-Software package suites
Contact Point:
James Bradshaw
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE IE0
Estimated value (EUR):
750,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
26/08/2026 13:30
Deadline for dispatching invitations:
End of clarification period:
07/08/2026 16:00
Tenders Opening Date:
27/08/2026 00:00
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
144 months
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
03/08/2026 07:25
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:530112-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
One
Contract Award Date:
29/09/2026 12:00
Date Accepted by Contractor:
30/07/2026 12:00