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CfT: The provision of a Booking Engine, Reservations, Ticketing and CRM Platform

Tender submission deadline in (days/hours):
26/23
Name of Contracting Authority:
Rásaíocht Con Éireann
Title:
The provision of a Booking Engine, Reservations, Ticketing and CRM Platform
CfT CA Unique ID:
GRI1142MC
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Allow different Evaluation Mechanism in the MC/SC:
Description:
Rásaíocht Con Éireann / Greyhound Racing Ireland (GRI) invites tender submissions from suitably qualified and experienced service providers for the provision of a modern, cloud-based booking engine and customer engagement platform.
Procurement Type:
Services
CPC Category:
Other services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
55100000-Hotel services
55000000-Hotel, restaurant and retail trade services
79342321-Customer-loyalty programme
79342300-Customer services
48445000-Customer Relation Management software package
79342320-Customer-care services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
350,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
21/07/2026 13:00
Deadline for dispatching invitations:
End of clarification period:
14/07/2026 12:00
Tenders Opening Date:
21/07/2026 13:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
7 years
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
24/06/2026 03:23
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:430415-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two
Contract Award Date:
07/08/2026 12:00
Date Accepted by Contractor:
14/08/2026 12:00