View CfT Workspace

CfT: Establishment of a Single-Party Framework Agreement for a Contact Centre Software Solution and Related Services for Wexford County Council Customer Services Unit (CSU)

Tender submission deadline in (days/hours):
29/23
Name of Contracting Authority:
Wexford County Council
Title:
Establishment of a Single-Party Framework Agreement for a Contact Centre Software Solution and Related Services for Wexford County Council Customer Services Unit (CSU)
CfT CA Unique ID:
29/GP/2026
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Allow different Evaluation Mechanism in the MC/SC:
No
Description:
The Contracting Authority proposes to engage in a competitive process for the establishment of a Single-Party Framework Agreement for a Contact Centre Software Solution and Related Services for Wexford County Council Customer Services Unit (CSU)
Procurement Type:
Services
CPC Category:
Directive:
2014/24/EU (Classic)
Procedure:
Competitive with negotiation
CfT Involves:
The establishment of a framework agreement
Framework agreement Timeframe:
N/A
CPV Codes:
64200000-Telecommunications services
64210000-Telephone and data transmission services
64213000-Shared-business telephone network services
64214000-Dedicated-business telephone network services
72000000-IT services: consulting, software development, Internet and support
72222300-Information technology services
72261000-Software support services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE052
Estimated value (EUR):
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
20/07/2026 16:00
Deadline for dispatching invitations:
End of clarification period:
03/07/2026 16:00
Tenders Opening Date:
20/07/2026 16:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
2 years
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
19/06/2026 03:11
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:424107-202...
Language of publication:
EN
Number of openers:
Two