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CfT: WCCC26 159 Supply and Install a Queue management System including all Hardware and Software at two locations

Workarea:
Corporate
Tender submission deadline in (days/hours):
13/5
Name of Contracting Authority:
Waterford City and County Council_103683
Title:
WCCC26 159 Supply and Install a Queue management System including all Hardware and Software at two locations
CfT CA Unique ID:
WCCC26 159
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Allow different Evaluation Mechanism in the MC/SC:
Description:
Supply and Installation of a Queue Management System (QMS) at two locations to include the following: • Provide a QMS (cloud or on prem as specified) supporting multi site deployment across two locations in Waterford City and Dungarvan • Supply, configure, and install required hardware (e.g., kiosks, ticket printers, displays and any other peripherals required to facilitate the efficient use of the system). • Migrate/transition from current system solution • Train staff (admins, supervisors, front line). • Provide support and maintenance with agreed SLAs/KPIs. • Deliver analytics and reporting capabilities. • Document the solution design, operational integration and user interface.
Procurement Type:
Supplies
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
30144200-Ticket-issuing machines
42991230-Ticket printers
50316000-Maintenance and repair of ticket-issuing machinery
22459000-Tickets
48100000-Industry specific software package
30200000-Computer equipment and supplies
Contact Point:
Liz O'Mahony and mairead Kirk
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
Above or Below threshold:
Below
Time-limit for receipt of tenders or requests to participate:
03/07/2026 15:00
Deadline for dispatching invitations:
End of clarification period:
26/06/2026 15:00
Tenders Opening Date:
03/07/2026 15:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
4 years
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
17/06/2026 15:56
TED links for published notices:
Date of Awarding:
Language of publication:
EN
Number of openers:
Two