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CfT: Service User/Service Delivery Database for Western Care Association
- Tender submission deadline in (days/hours):
- 22/2
- Name of Contracting Authority:
- Western Care Association
- Title:
- Service User/Service Delivery Database for Western Care Association
- CfT CA Unique ID:
- WC - SUDB1
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Allow different Evaluation Mechanism in the MC/SC:
- Description:
- The Organisation seeks to procure a modern, secure, cloud-based Service User Database System to support service delivery, governance, safeguarding, and regulatory compliance. The purpose of this Request for Tender is to appoint a suitably qualified and experienced contractor to design, configure, implement, migrate and support a Service User Database to support service delivery, built on the Microsoft Dynamics 365 / Power Platform. • Modernisation and Transformation: Implement a modern, cloud ready Solution that replaces Western Care’s existing system and significantly improves upon it. Tenderers are expected to leverage contemporary digital tools and approaches to deliver a user friendly, mobile enabled Solution that supports automation, flexibility, and future innovation. The Solution should maximise the potential of modern platforms to improve how staff work across settings, including effective use on mobile devices. • Integrated Operations: Provide Western Care staff with a single, integrated view of each service user, consolidating relevant information to support joined up working, holistic care, and informed decision making. • Collaboration and Communication: Enable improved collaboration by ensuring the Solution works effectively alongside Western Care’s existing communication and productivity tools. This should support coordinated working, task management, and access to relevant organisational guidance and information at the point of work, through familiar collaboration environments. • Security and Data Protection: Ensure the Solution meets high standards of security, data protection, and GDPR compliance, safeguarding sensitive personal data while strengthening Western Care’s ability to govern, audit, and report on information in line with legal and regulatory obligations.
- Procurement Type:
- Services
- CPC Category:
- Management consulting services and related services
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
-
72212600-Database and operating software development services
72212610-Database software development services
72320000-Database services
72321000-Added-value database services
79400000-Business and management consultancy and related services
- Contact Point:
- Tia Crowley
- Contact Point - Phone Number:
- 087 2870266
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- Estimated value (EUR):
- 51,000
- Above or Below threshold:
- Below
- Time-limit for receipt of tenders or requests to participate:
- 12/07/2026 12:00
- Deadline for dispatching invitations:
- End of clarification period:
- 26/06/2026 12:00
- Tenders Opening Date:
- 12/07/2026 12:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 24 months
- Validity of Tender in days or months:
- 180 days
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 09/06/2026 09:19
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:396662-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two