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CfT: TR5142 - Customer campaign and communications management tool
- Workarea:
- Work Area 1- Enterprise Services Procurement
- Tender submission deadline in (days/hours):
- 9/13
- Name of Contracting Authority:
- Electricity Supply Board ( ESB )
- Title:
- TR5142 - Customer campaign and communications management tool
- CfT CA Unique ID:
- TR5142
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Allow different Evaluation Mechanism in the MC/SC:
- Description:
- The Contracting Entity intends to procure a contract for a supplier to provide a SaaS customer campaign and communications management tool to execute and manage the ongoing ‘Is This a Good Time?’ (‘ITAGT) programme within the Republic of Ireland enabling ESB Networks to continue managing a live campaign, delivering email and SMS communications to current and future participants.
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/25/EU (Utilities)
- Procedure:
- Negotiated with prior call for competition
- CfT Involves:
- A Public Contract
- CPV Codes:
-
72000000-IT services: consulting, software development, Internet and support
72200000-Software programming and consultancy services
72300000-Data services
72210000-Programming services of packaged software products
72230000-Custom software development services
72240000-Systems analysis and programming services
72250000-System and support services
72260000-Software-related services
72263000-Software implementation services
72261000-Software support services
- Contact Point:
- ESB Procurement
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE
- Estimated value (EUR):
- 2,000,000
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 25/06/2026 12:00
- Deadline for dispatching invitations:
- End of clarification period:
- 04/06/2026 12:00
- Tenders Opening Date:
- 25/06/2026 12:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 5 years
- Validity of Tender in days or months:
- 12 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 20/05/2026 03:22
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:344199-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- One