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CfT: CFT 3942 - Provision of a Digital Services Platform VERSION 2
- Workarea:
- Digital Services
- Tender submission deadline in (days/hours):
- 6/20
- Name of Contracting Authority:
- South Dublin County Council
- Title:
- CFT 3942 - Provision of a Digital Services Platform VERSION 2
- CfT CA Unique ID:
- 3942
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
-
72212333-Contact management software development services
- Contact Point:
- Procurement Officer, South Dublin County Council, Tallaght, Dublin 24
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE061
- Estimated value (EUR):
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 04/05/2026 16:00
- Deadline for dispatching invitations:
- End of clarification period:
- 22/04/2026 16:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 04/05/2026 16:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 120 months
- Validity of Tender in days or months:
- 12 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 03/04/2026 03:12
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:232884-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two