View CfT Workspace

CfT: ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre

Name of Contracting Authority:
Road Safety Authority (RSA)
Title:
ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
CfT CA Unique ID:
ET2506
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 14 January 2026 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information. Tenderers are strongly encouraged to attend the Tenderers Briefing**
Procurement Type:
Services
CPC Category:
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
50334400-Communications system maintenance services
72212510-Communication software development services
48511000-Desktop communications software package
64200000-Telecommunications services
48219700-Communications server software package
48500000-Communication and multimedia software package
48800000-Information systems and servers
48600000-Database and operating software package
48100000-Industry specific software package
72700000-Computer network services
72500000-Computer-related services
72400000-Internet services
72300000-Data services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
Estimated value (EUR):
940,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
06/02/2026 12:00
Deadline for dispatching invitations:
End of clarification period:
16/01/2026 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
06/02/2026 12:30
Allow suppliers to make an online Expression Of Interest:
No
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
84 months
Validity of Tender in days or months:
6 months
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
19/12/2025 06:51
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:848289-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two