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CfT: CFT for the provision of CRM Support Services

Name of Contracting Authority:
Department of Further and Higher Education Research Innovation and Science
Title:
CFT for the provision of CRM Support Services
CfT CA Unique ID:
DFHE/01/2025
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The Services comprise of the ongoing operation, support and maintenance of the MS Dynamics-based IEFAS CRM system including: Management and operation of the cloud hosting service Support and maintenance of the technical platform Support and maintenance of the IEFAS application in person where required Providing training and development services in person where required
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72510000-Computer-related management services
72610000-Computer support services
72600000-Computer support and consultancy services
72611000-Technical computer support services
72500000-Computer-related services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
1,400,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
19/01/2026 12:00
Deadline for dispatching invitations:
End of clarification period:
12/01/2026 17:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
19/01/2026 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
84 months
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
02/12/2025 03:21
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:797965-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two
Contract Award Date:
05/02/2026 00:00