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CfT: Provision of Microsoft Services Support and Associated Services (Ref 0384)

Tender submission deadline in (days/hours):
31/21
Name of Contracting Authority:
Pobal
Title:
Provision of Microsoft Services Support and Associated Services (Ref 0384)
CfT CA Unique ID:
0384
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The Contracting Authority seeks to establish a Framework Agreement with a suitably qualified tenderer to meet the requirements for the support and maintenance of Microsoft and associated services. The Contracting Authority ICT infrastructure is a closely integrated ecosystem, uniquely configured to meet the organisation’s operational needs. While the Contracting Authority ICT staff possess expertise across the majority of the Microsoft product suite and related technologies, external support remains a critical component in ensuring the efficient and uninterrupted operation of day-to-day services. The Contracting Authority invites responses from suitably qualified tenderers to be appointed as their Enterprise ICT Microsoft Services Framework Agreement partner, in accordance with the specific requirements outlined in the tender documentation. It should be noted that these requirements reflect the current Microsoft-based environment, and the Framework must allow for flexibility to accommodate additional or alternative software and services related to Microsoft applications and associated technologies.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
The establishment of a framework agreement
Framework agreement Timeframe:
N/A
CPV Codes:
72222300-Information technology services
72000000-IT services: consulting, software development, Internet and support
72610000-Computer support services
72611000-Technical computer support services
72600000-Computer support and consultancy services
72540000-Computer upgrade services
72500000-Computer-related services
72220000-Systems and technical consultancy services
72250000-System and support services
72260000-Software-related services
72267100-Maintenance of information technology software
72267200-Repair of information technology software
Contact Point:
tenders@pobal.ie
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE IE0
Estimated value (EUR):
1,500,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
24/11/2025 12:00
Deadline for dispatching invitations:
End of clarification period:
14/11/2025 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
24/11/2025 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
4 years
Validity of Tender in days or months:
12 months
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
23/10/2025 05:00
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:698521-202...
Language of publication:
EN
Number of openers:
Two