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CfT: ET2501 - Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Care Centre
- Tender submission deadline in (days/hours):
- 39/2
- Name of Contracting Authority:
- Road Safety Authority (RSA)
- Title:
- ET2501 - Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Care Centre
- CfT CA Unique ID:
- ET2501
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 01 October 2025 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information**
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
-
50332000-Telecommunications-infrastructure maintenance services
64200000-Telecommunications services
72212511-Desktop communications software development services
64227000-Integrated telecommunications services
72300000-Data services
50334400-Communications system maintenance services
50330000-Maintenance services of telecommunications equipment
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- Estimated value (EUR):
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 29/10/2025 12:00
- Deadline for dispatching invitations:
- End of clarification period:
- 08/10/2025 12:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 29/10/2025 12:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 84 months
- Validity of Tender in days or months:
- 6 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 19/09/2025 03:31
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:615582-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two