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CfT: Provision of out of hours/emergency call answering service- Limerick City and County Council.
- Name of Contracting Authority:
- Limerick City and County Council_103432
- Publish on behalf of:
- Limerick City and County Council
- Title:
- Provision of out of hours/emergency call answering service- Limerick City and County Council.
- CfT CA Unique ID:
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- Limerick City and County Council are inviting interested parties to Tender for the operation of the Out of Hours and Emergency Call Answering Services This services involves taking calls during (A) Standard Out of Hours times (i) From 5pm to 9am, Monday to Friday (ii) All day (24 hrs) on Saturday and Sunday (iii) All day (24 hrs) on Bank Holidays and days when Limerick City and County Council is closed (iv) Between 9am and 5pm, Monday to Friday in the event that Limerick City and County Council to take calls due to an extraordinary event. (v) And in cases of Emergencies / Severe weather events / Major Emergencies or in the case of a fault in the Council’s telephone system not working both during normal working hours and standard out of hours times
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- The establishment of a framework agreement
- Framework agreement Timeframe:
- N/A
- CPV Codes:
-
79510000-Telephone-answering services
32332200-Telephone-answering machines
79511000-Telephone operator services
50315000-Repair and maintenance services of telephone-answering machines
32543000-Telephone switchboards
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE
- Estimated value (EUR):
- Above or Below threshold:
- Below
- Time-limit for receipt of tenders or requests to participate:
- 03/10/2025 00:00
- Deadline for dispatching invitations:
- End of clarification period:
- 26/09/2025 00:00
- Tenders Opening Date:
- 03/10/2025 00:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 2 years
- Validity of Tender in days or months:
- 6 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 08/09/2025 14:53
- TED links for published notices:
- Language of publication:
- EN
- Number of openers:
- Two