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CfT: Provision of Teams Voice Products, Hardware and Associated Services

Tender submission deadline in (days/hours):
56/13
Name of Contracting Authority:
Tusla Child and Family Agency
Title:
Provision of Teams Voice Products, Hardware and Associated Services
CfT CA Unique ID:
TUSLA_080925
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
Tusla (Child and Family Agency) invites applications for the provision of a Microsoft Teams based telephony service for the organisation. This solution will eventually replace all voice services for the organisation providing inbound and outbound voice services, backup services should Microsoft Cloud Services be offline with optional local breakout to legacy voice connection types. A Managed Service to support the implemented service will also be required as will be the management of the migration from any existing services in place at present. This tender also includes a draw down of resources to help aid Tusla ICT deliver its programme of works in the voice space. Any hardware required for the services would also need to be included.
Procurement Type:
Services
CPC Category:
Telecommunications services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72500000-Computer-related services
32550000-Telephone equipment
32524000-Telecommunications system
32522000-Telecommunications equipment
32545000-PABX systems
Contact Point:
John Lehane
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
5,000,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
07/11/2025 16:00
Deadline for dispatching invitations:
End of clarification period:
20/10/2025 16:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
10/11/2025 00:00
Allow suppliers to make an online Expression Of Interest:
No
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
60 months
Validity of Tender in days or months:
12 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
10/09/2025 03:20
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:589623-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two