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CfT: Social Media Monitoring and Reputation protection Services

Workarea:
BAU TENDERS
Name of Contracting Authority:
Bus Eireann/Irish Bus
Title:
Social Media Monitoring and Reputation protection Services
CfT CA Unique ID:
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
Bus Eireann require a service provider capable of delivering comprehensive social media monitoring, security alert management, fake account removal, and online reputation protection for the Bus Éireann brand, including Expressway and Bus Éireann, School Transport. The service provider will ensure the integrity, security, and positive perception of the brand across all social media and online platforms.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/25/EU (Utilities)
Procedure:
Negotiated with prior call for competition
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72250000-System and support services
Contact Point:
Sharon Martin
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE IE0
Estimated value (EUR):
Above or Below threshold:
Below
Time-limit for receipt of tenders or requests to participate:
24/09/2025 12:00
Deadline for dispatching invitations:
End of clarification period:
19/09/2025 12:00
Tenders Opening Date:
24/09/2025 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
4 years
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
03/09/2025 09:50
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:576655-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two