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CfT: RFT for the Provision of an Artificial Intelligence (AI) Powered Virtual Assistant (Chatbot) to TUS
- Workarea:
- Office of the VP Student Education and Experience
- Name of Contracting Authority:
- Technological University of the Shannon: Midlands Midwest (TUSMM)
- Title:
- RFT for the Provision of an Artificial Intelligence (AI) Powered Virtual Assistant (Chatbot) to TUS
- CfT CA Unique ID:
- 1949/2025
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- The University is seeking proposals from qualified vendors for the design, development, implementation, and support of an AI-powered chatbot platform. This virtual assistant will serve students, staff, and visitors by delivering instant, accurate, and context-aware responses across academic, administrative, and technical areas. The platform will establish a foundation for advanced AI capabilities to analyse historical data, uncover patterns, and enhance student success. The aim of this tender is to select a vendor with a proven track record, capable of delivering and supporting an AI-driven Student Engagement Platform. The virtual assistant will provide 365 24/7 multilingual support for students across a multi-campus environment, improving access to key services and information.
- Procurement Type:
- Services
- CPC Category:
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
-
72212190-Educational software development services
72212600-Database and operating software development services
72267100-Maintenance of information technology software
72300000-Data services
72315000-Data network management and support services
- Contact Point:
- All queries to be submitted through the eTenders Messaging Facility.
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE0
- Estimated value (EUR):
- Above or Below threshold:
- Below
- Time-limit for receipt of tenders or requests to participate:
- 29/08/2025 12:00
- Deadline for dispatching invitations:
- End of clarification period:
- 22/08/2025 17:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 29/08/2025 12:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 3 years
- Validity of Tender in days or months:
- 6 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 01/08/2025 16:42
- TED links for published notices:
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two