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CfT: Request for Tenders for Hosted - Cloud Case Management System

Name of Contracting Authority:
Ombudsman for Children's Office
Title:
Request for Tenders for Hosted - Cloud Case Management System
CfT CA Unique ID:
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72200000-Software programming and consultancy services
48000000-Software package and information systems
48810000-Information systems
72260000-Software-related services
Contact Point:
Gary White
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE0
Estimated value (EUR):
320,000
Awarded (CAN) value:
201,001
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
23/10/2024 14:00
Deadline for dispatching invitations:
End of clarification period:
07/10/2024 14:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
23/10/2024 14:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
84 months
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
Yes
Date of Publication/Invitation:
18/09/2024 08:01
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:559730-202...
https://ted.europa.eu/udl?uri=TED:NOTICE:633835-202...
https://ted.europa.eu/udl?uri=TED:NOTICE:171351-202...
Date of Awarding:
13/03/2025 22:22
Language of publication:
EN
Number of openers:
One