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CfT: The provision of ICT Support and Managed Services

Workarea:
IT managed services tender 2024
Name of Contracting Authority:
Housing Finance Agency plc
Title:
The provision of ICT Support and Managed Services
CfT CA Unique ID:
HFA-01-2024
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The HFA has adopted a cloud-first strategy and at this point, has a hybrid on-premise (Microsoft Active Directory) and public-cloud (Azure Active Directory / Entra AD) infrastructure. Also, some specialist applications are delivered as pure SaaS solutions. Going forward, cloud-based SaaS, PaaS, and IaaS services will be the preferred direction, as opposed to building or hosting solutions on-premise. The ICT Infrastructure is deemed extremely critical to the successful business operations at the HFA. The HFA’s ICT team provides first level support for this infrastructure. Second level support and vendor escalation are currently outsourced to a number of MSPs. Over time, MSP services have overlapped, and the HFA have outgrown the incumbent MSPs . As a result of this CfT, the HFA is aiming to appoint a single MSP to provide an end-to-end managed service focusing on Microsoft cloud services.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72100000-Hardware consultancy services
72200000-Software programming and consultancy services
72300000-Data services
72400000-Internet services
72500000-Computer-related services
72600000-Computer support and consultancy services
72700000-Computer network services
72800000-Computer audit and testing services
72900000-Computer back-up and catalogue conversion services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
350,000
Awarded (CAN) value:
364,296
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
16/07/2024 12:00
Deadline for dispatching invitations:
End of clarification period:
05/07/2024 17:00
Tenders Opening Date:
16/07/2024 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
6 years
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
13/06/2024 07:50
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:350884-202...
https://ted.europa.eu/udl?uri=TED:NOTICE:729973-202...
Date of Awarding:
28/11/2024 13:44
Language of publication:
EN
Number of openers:
Two