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CfT: Provision of a Customer Relationship Management (CRM) System with an integrated Digital Forms Platform and a Customer Web Portal
- Name of Contracting Authority:
- Leitrim County Council_2136
- Title:
- Provision of a Customer Relationship Management (CRM) System with an integrated Digital Forms Platform and a Customer Web Portal
- CfT CA Unique ID:
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- Leitrim County Council seeks proposals for the provision, installation, hosting and support of a secure cloud-based Customer Relationship Management (CRM) System with an integrated Digital Forms Platform and a Customer Web Portal.
- Procurement Type:
- Services
- CPC Category:
- Computer and related services
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
-
79342300-Customer services
72212445-Customer Relation Management software development services
48445000-Customer Relation Management software package
72000000-IT services: consulting, software development, Internet and support
79342320-Customer-care services
22822000-Business forms
30211300-Computer platforms
34514700-Mobile platforms
48222000-Web server software package
- Contact Point:
- Una Wall
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE
- Estimated value (EUR):
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 13/06/2024 17:00
- Deadline for dispatching invitations:
- End of clarification period:
- 27/05/2024 17:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 17/06/2024 00:00
- Allow suppliers to make an online Expression Of Interest:
- No
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 5 years
- Validity of Tender in days or months:
- 180 days
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 13/05/2024 07:50
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:279792-202...
- Date of Awarding:
- Language of publication:
- EN
- Number of openers:
- Two