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CfT: PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)

Workarea:
Education Specific
Name of Contracting Authority:
Education Procurement Service (EPS)
Title:
PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
CfT CA Unique ID:
PS2874C
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires resources to deliver support and maintenance services across a number of its service offerings. SharePoint. The University requires the provision of SharePoint support for end users in the following areas: Training – delivering training sessions to individuals or groups Documentation – documentation for user reference, including user guides, FAQs and knowledge base articles Troubleshooting – login problems, document access issues, errors Security Guidance – providing information on proper permission management and data protection measures The University requires development and support services to design solutions to meet operational needs within the SharePoint online platform. Additionally, the University requires support and maintenance services for an existing suite of developments within our SharePoint on premise platform. Scheduling, The University uses the Facility CMIS system to generate its academic timetables, including Lectures, Labs, Tutorials, Exams and Room Bookings. The University requires support and development services in the provision of its academic scheduling service. These services include support of existing processes and developments within the scheduling service, support and maintenance of bespoke scheduling applications, development of new processes/workflows to assist in scheduling, and advice on data management and process changes to enhance the service provision and optimise the end-to-end scheduling process. Bespoke Development ,The University has a requirement for resources to provide development and support services in a range of technologies. These technologies have been used to develop a number of bespoke applications and web services to meet the operational needs of the organisation.
Procurement Type:
Services
CPC Category:
Education and vocational education services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72250000-System and support services
71356300-Technical support services
72611000-Technical computer support services
72600000-Computer support and consultancy services
72253200-Systems support services
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
1,540,000
Awarded (CAN) value:
1,100,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
22/05/2024 14:00
Deadline for dispatching invitations:
End of clarification period:
10/05/2024 14:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
22/05/2024 14:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
84 months
Validity of Tender in days or months:
180 days
EU funding:
No
Multiple tenders will be accepted:
Yes
Date of Publication/Invitation:
23/04/2024 07:50
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:240489-202...
https://ted.europa.eu/udl?uri=TED:NOTICE:649941-202...
Date of Awarding:
23/10/2024 14:15
Language of publication:
EN
Number of openers:
Two