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CfT: Request for Tenders for the provision of IT Helpdesk and Network Support Services

Name of Contracting Authority:
Food Safety Authority of Ireland
Title:
Request for Tenders for the provision of IT Helpdesk and Network Support Services
CfT CA Unique ID:
FSAI/2024/02
Evaluation Mechanism:
Best Price-Quality Ratio
Description:
The Contracting Authority seeks proposals for the provision of on-site IT Helpdesk and Network Support Services for a period of one year, with an option to renew up to a maximum of a further 1 year. Tenderers must supply at minimum one resource to support the IT Helpdesk and Network Support Services contract requirements during operational working hours as outlined below. Tenderers must ensure that they will be able to cover holiday leave and any other absences as part of the supplied services by agreement with FSAI and must detail how this will be managed.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72253000-Helpdesk and support services
72253100-Helpdesk services
72611000-Technical computer support services
72700000-Computer network services
72610000-Computer support services
Contact Point:
paul@publicprocurement.ie
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE0
Estimated value (EUR):
200,000
Above or Below threshold:
Below
Time-limit for receipt of tenders or requests to participate:
10/05/2024 12:00
Deadline for dispatching invitations:
End of clarification period:
01/05/2024 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
10/05/2024 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
24 months
Validity of Tender in days or months:
120 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
19/04/2024 10:36
TED links for published notices:
Date of Awarding:
Language of publication:
EN
Number of openers:
Two