Managed Business Process Services to Support SEAI Programmes
CfT CA Unique ID:
Evaluation Mechanism:
Price/Cost Effectiveness
Description:
The objective of this Request For Tender is to identify a suitably skilled and experienced multi-disciplined customer and business process services provider that will operate in partnership with SEAI to support the effective delivery of SEAI programmes in line with SEAI’s values of being Passionate, Courageous, Innovative, Trusted, Experts and Collaborative. For further information please see the Request for Tender published at www.etenders.gov.ie
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72253100-Helpdesk services
79000000-Business services: law, marketing, consulting, recruitment, printing and security
79342300-Customer services
79400000-Business and management consultancy and related services
79410000-Business and management consultancy services
72253200-Systems support services
79500000-Office-support services
79512000-Call centre
Award per Item:
No
Inclusion of e-Auctions
:
No
NUTS codes:
Estimated value (EUR):
37,000,000
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
12/02/2024 12:00
Deadline for dispatching invitations:
End of clarification period:
31/01/2024 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
12/02/2024 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals: