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CfT: Services for the National Environmental Complaints Line (NECL) and Radon phone line

Name of Contracting Authority:
Environmental Protection Agency
Title:
Services for the National Environmental Complaints Line (NECL) and Radon phone line
CfT CA Unique ID:
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The EPA intends establishing a single party framework for provision of Services for the National Environmental Complaints Line (NECL) and Radon phone lines. enders may be submitted for one or more Lots. A single operator will be admitted to each Lot and associated framework. A company may be awarded either or both lots each of which will be evaluated on their individual merits. .
Procurement Type:
Services
CPC Category:
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
The establishment of a framework agreement
Framework agreement Timeframe:
31/03/2028 00:00
CPV Codes:
79512000-Call centre
79311210-Telephone survey services
64211000-Public-telephone services
72253100-Helpdesk services
Contact Point:
Ann Lyng
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
145,000
Awarded (CAN) value:
145,000
Above or Below threshold:
Below
Time-limit for receipt of tenders or requests to participate:
09/01/2024 17:00
Deadline for dispatching invitations:
End of clarification period:
20/12/2023 13:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
09/01/2024 17:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
Yes
Number Of Lots:
2
Lot Name(1)
Lot 1, the National Environmental Complaints Line (NECL
Lot Name(2)
Lot 2; the Radon line
Tenders For Lots:
All Lots
Contract duration in months or years, including any options and renewals:
48 months
Validity of Tender in days or months:
6 months
EU funding:
No
Multiple tenders will be accepted:
Yes
Date of Publication/Invitation:
28/11/2023 17:10
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:726356-202...
https://ted.europa.eu/udl?uri=TED:NOTICE:682791-202...
Language of publication:
EN
Number of openers:
Two