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CfT: Provision of an Online Consultation Platform Application

Name of Contracting Authority:
Commission for Regulation of Utilities
Title:
Provision of an Online Consultation Platform Application
CfT CA Unique ID:
011-03-527
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business, by ensuring safe, secure and sustainable energy and water supplies at a reasonable cost. CRU is seeking a provider of an online consultation platform with proven experience of customising and integrating that platform for clients, to provide consultation, licensing, setup, configuration, and integration of the platform. In consultations, we typically ask specific questions about our intended course of action. Consultations are open for a set period of time and move through a series of stages: upcoming, open, closed (awaiting decision) and closed (with decision). Occasionally, we may also use surveys to gather information. On submission of responses, CRU teams prepare reports summarising submissions to inform Commission decisions. The new consultation platform is expected to improve respondents' user experiences while also making it easier for CRU professionals to publish, assess, and report on consultation contributions. The CRU will look to providers who have proven in-house capacity to provide the technical expertise and support.
Procurement Type:
Services
CPC Category:
Other services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72212445-Customer Relation Management software development services
72246000-Systems consultancy services
72221000-Business analysis consultancy services
72227000-Software integration consultancy services
72224000-Project management consultancy services
72220000-Systems and technical consultancy services
72000000-IT services: consulting, software development, Internet and support
72600000-Computer support and consultancy services
79411100-Business development consultancy services
73000000-Research and development services and related consultancy services
72266000-Software consultancy services
79400000-Business and management consultancy and related services
79410000-Business and management consultancy services
Contact Point:
Katarina Holohan
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE IE0 IE061
Estimated value (EUR):
140,000
Awarded (CAN) value:
56,700
Above or Below threshold:
Below
Time-limit for receipt of tenders or requests to participate:
21/12/2023 12:00
Deadline for dispatching invitations:
End of clarification period:
06/12/2023 17:00
Tenders Opening Date:
21/12/2023 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
60 months
Validity of Tender in days or months:
120 days
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
24/11/2023 15:14
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:192990-202...
Date of Awarding:
28/03/2024 15:58
Language of publication:
EN
Number of openers:
Two