View CfT Workspace
CfT: Artificial Intelligent (AI) enabled Student Engagement Platform (GALW/CON1560/2023)
- Workarea:
- Procurement + Contracts Office (PCO)
- Name of Contracting Authority:
- University of Galway (ID 1400)
- Title:
- Artificial Intelligent (AI) enabled Student Engagement Platform (GALW/CON1560/2023)
- CfT CA Unique ID:
- GALW/CON1560/2023
- Evaluation Mechanism:
- Most Economically Advantageous Tender (MEAT)
- Description:
- University of Galway is seeking to establish a Single Party Framework for an Artificial Intelligent (AI) enabled Student Engagement Platform. The initial contract will be to replicate or retain its current platform that extracts answers from existing knowledge management stores, databases and web pages for 20,000 students with an average of 17,000 questions asked and answered in the 12 months preceding publication of this tender. The platform will provide analytics into student needs, based on user questions, with a Content Management System that empowers the University to centralize and share knowledge from one place. The platform will also provide a foundation to further build the AI capabilities and future potential developments may include integration with other student systems, virtual personal assistant functionality, and the possibility to integrate with other messaging apps as technologies progress.
- Procurement Type:
- Services
- CPC Category:
- Computer and related services
- Directive:
- 2014/24/EU (Classic)
- Procedure:
- Open
- CfT Involves:
- The establishment of a framework agreement
- Framework agreement Timeframe:
- 13/09/2032 00:00
- CPV Codes:
-
72000000-IT services: consulting, software development, Internet and support
48500000-Communication and multimedia software package
48510000-Communication software package
72250000-System and support services
72260000-Software-related services
64216000-Electronic message and information services
- Contact Point:
- Máire Hornibrook
- Award per Item:
- No
- Inclusion of e-Auctions :
- No
- NUTS codes:
- IE042
- Estimated value (EUR):
- 900,000
- Awarded (CAN) value:
- 900,000
- Above or Below threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 17/07/2023 16:00
- Deadline for dispatching invitations:
- End of clarification period:
- 07/07/2023 16:00
- Tenders Opening Date:
- 17/07/2023 16:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- Contract duration in months or years, including any options and renewals:
- 9 years
- Validity of Tender in days or months:
- 12 months
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Date of Publication/Invitation:
- 18/06/2023 15:55
- TED links for published notices:
-
https://ted.europa.eu/udl?uri=TED:NOTICE:761561-202...
- Language of publication:
- EN
- Number of openers:
- Two