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CfT: 2433 - Communications Platform as a Service (CPaaS)

Tender submission deadline in (days/hours):
26/12
Name of Contracting Authority:
An Post_391
Title:
2433 - Communications Platform as a Service (CPaaS)
CfT CA Unique ID:
2433
Evaluation Mechanism:
Most Economically Advantageous Tender (MEAT)
Description:
An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Post’s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Post’s customers regarding all of the services. An Post requires the ability to communicate with both internal and external customers digitally, including but not limited to messaging services currently in use and listed in the specification. The Contract, the subject of this competition is a Contract for five (5) years with an option for one or more extensions by up to three (3) years, at AN POST’s discretion, up to a maximum duration of eight (8) years subject to the terms and conditions of the Contract.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/25/EU (Utilities)
Procedure:
Negotiated with prior call for competition
CfT Involves:
A Public Contract
CPV Codes:
64212100-Short Message Service (SMS) services
64200000-Telecommunications services
64212000-Mobile-telephone services
64212200-Enhanced Messaging Service (EMS) services
64216000-Electronic message and information services
64216100-Electronic message services
64216120-Electronic mail services
64212300-Multimedia Message Service (MMS) services
64216200-Electronic information services
Contact Point:
Noelle Kenneally
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
IE
Estimated value (EUR):
Above or Below threshold:
Above
Time-limit for receipt of tenders or requests to participate:
07/01/2025 12:00
Deadline for dispatching invitations:
End of clarification period:
02/12/2024 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
07/01/2025 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
Contract duration in months or years, including any options and renewals:
60 months
Validity of Tender in days or months:
6 months
EU funding:
No
Multiple tenders will be accepted:
No
Date of Publication/Invitation:
21/11/2024 07:51
TED links for published notices:
https://ted.europa.eu/udl?uri=TED:NOTICE:712276-202...
Date of Awarding:
Language of publication:
EN
Number of openers:
Two