Once a notice has been published you cannot amend its content. You can add additional information to the notice through the notice workspace to clarify any mistake made in the original.

Buyers - Can I delete a published notice?

Once a notice has been published on the website it cannot be removed. You can only cancel the notice from your notice workspace.

Buyers - How do I create and manage my notices?

Notices can be created through the "create notice" link in your Authority Control Panel page. Unpublished and published notices are managed through your notice workspace.

Buyers - How do I register?

Click the "Register Here" link on the left hand menu, followed by "Buyer Registration". On the "Registration - Enter Authority Details" page click "Find". This will open a pop up window. Enter the name of your authority and click "Search". If your authority is found in the database click on the authority name and then "Next". If your authority is not found please enter the name and postal address of your organisation in the "New Authority Details" box and click "Next". On the next page fill in the registration form and Click "save". You will receive an e-mail containing a verification link. Click this link to activate your registration. If your authority already exist on the website you may have a 'Controller' who will receive your application and allocate you the necessary access levels. If there is no 'Controller' for your authority the website support team will allocate you the required access.

Buyers - How much does it cost?

Using the website is free of charge.

Buyers - What access levels do I require?

Access levels will depend on the role you are performing within your contracting authority. Your contracting authority’s Controller will allocate you a combination of the following access rights: • Authority User - read only access to Buyers’ areas of the site. • Editor - create and edit notices for the authority but unable to publish notices. • Publisher - can publish sub-threshold (site) notices. • OJEU Publisher - can publish OJEU notices. • Postbox Opener - ability to be selected to unlock the postbox for OJEU/sub-threshold (site) notices. • Reporter - can access and generate statistical reports. • Controller - oversees the administration of authority details, access levels, notices and buyer profile.

Buyers - What is the Authority Control Panel?

The authority control panel is accessed when you log in to the website. All actions you should need to carry out can be done from the control Panel.

Buyers - When will my notice appear in the OJEU?

Notices sent to the OJEU should be published there within 5 working days of dispatch. When your OJEU notice is published you will receive confirmation by e-mail of the OJEU reference number.

Suppliers - Can I receive e-mail alerts for notices?

Yes. The website offers a free notice alert service for all users. If you would like to receive an e-mail when a notice relevant to your company is published please log in to the website, click on the "notice alerts" link in your Supplier Control Panel and follow the instructions.

Suppliers - How do I ask a notice question?

You must record your interest in the notice first. Once your interest has been recorded you can access the notice from your Interest List (see link in Supplier Control Panel). Clicking on the notice title from your interest list will provide you with access to the "Q&A" tab from where you can submit a question to the buyer.

Suppliers - How do I download additional documents?

You must record your interest in the notice first. Once your interest has been recorded you can access the notice from your Interest List (see link in Supplier Control Panel). Clicking on the notice title from your interest list will provide you with access to the "Documents" tab from where you can download each document.

Suppliers - How do I find a notice?

Click on the "Notice Search" link on the left hand menu. This will display all notices recently published on the website. There are advanced search options in the right hand corner or you can further filter the notices by commodity category.

Suppliers - How do I record interest in a notice?

When you find a notice that you are interested in click on the "Record Your Interest" button. On the next page click "Save". The notice will then be added to your notice interest list where any additional documents or functions can be accessed. If the "Record Your Interest" button does not display when viewing the notice this means the authority are not using the website to gather notes of interest. You should read the Full Notice Text to ascertain the next step you need to take.

Suppliers - How do I register?

Click the "Register Here" link on the left hand menu, followed by "Supplier Registration". Fill in the registration form and Click "save". You will receive an e-mail containing a verification link. Click this link to activate your registration.

Suppliers - How do I search for a particular Buyer?

You can search for a particular buying organisation's notice through the "Search for Purchasers" link in your Supplier Control Panel. This will provide you with access to the buyer profile of that organisation which lists all their notices.

Suppliers - How do I submit a post box response?

You must record your interest in the notice first. Once your interest has been recorded you can access the notice from your Interest List (see link in Supplier Control Panel). Clicking on the notice title from your interest list will provide you with access to the "Create Post box" link from where you can create and submit your response. For more information on the post box function please see the relevant user guide.

Suppliers - Is there a cost to registration?

Registration on the website is free of charge.

Suppliers - What is the Supplier Control Panel?

The supplier control panel is accessed when you log in to the website. All actions you should need to carry out can be done from the Control Panel.